Delays and cancellations

Delays

If you are running late please let us know. We may be able to shift your treatment back a little. If not, your therapist may be able to give you a little extra time at the end, but sorry we can’t guarantee either.

Cancellations and changes

Please let us know as soon as possible if you need to cancel or change your appointment. We have a tiered refund system, depending on the notice you give us.

Please see our cancellation policy.