Welcome to Natural Touch, your individual massage with an experienced and professional therapist.
Once we have agreed an appointment we will need a payment to confirm it. We do not allocate therapists and rooms until payment is received.
Our preferred method of payment is bank transfer. We will send our bank details and a payment reference when your treatment is scheduled.
Once you have paid for your session you will receive confirmation of the date, time and name of your therapist.
If bank transfer doesn’t work for you, you can also use our our PayPal page or ask us to send you an invoice that you can pay by card online.
Where to find us
Frome Therapy Rooms
Frome Therapy Rooms is on the ground floor of Turnpike House, 18 Bridge Street, BA11 1BB, just by the main Cattle Market car park near the Cheese and Grain.
Please take a seat in reception, to the left as you come in. Your therapist will come to collect you.
Once you’ve arrived you can relax
Every session starts with a discussion. We want to understand your needs and, with you, decide a focus for your treatment.
Think about what you want to achieve from the session before you come.
For sports and remedial treatments your therapist will complete a physical assessment.
If you’re interested in ongoing treatments, let your therapist know. They can consider the direction of future sessions during your treatment.
We’ll leave you to get undressed and onto the couch, covered with a sheet to begin with. Most people undress down to pants, but it’s ok to keep clothes on. The main thing is that you feel comfortable. You may want to wear sports clothing for sports and remedial massage.
Take off any jewellery that might get in the way such as earrings, chains and watches. Tell us if you want to avoid getting oil in your hair.
If you would rather have your massage shiatsu-style (remaining clothed and working on a mat) please let us know in advance.
During the treatment
- Nothing is routine. The treatment unfolds from the planned starting point.
- You might want to take your mind inside your body and focus on the massage. This helps build a connection between your body and mind.
- You’re welcome to share anything you notice in your body. It can help us understand what’s going on.
- If you’re not comfortable in any way or need anything, just let us know.
- Tell us if anything hurts or isn’t right for you. We aim to work with your body, not against it.
After your massage
Your therapist will leave you time to relax, move slowly and get dressed. There’s an opportunity to discuss your treatment. For sports and remedial treatments your therapist may want to do a post-treatment assessment.
We want your massage to be a positive and helpful experience.
Please ask have any questions or want to discuss your treatment in advance.